A common problem

The air conditioner is not cooling enough

If the unit runs but the room stays warm, the cause may be a setting or restricted airflow, but it can also be a fault. Start only with checks described in the unit manual.

What you can check

Before requesting service, check these simple and safe points:

  1. 1

    Make sure cooling mode (snowflake) is selected and the set temperature is below the room temperature.

  2. 2

    Check that the filters are clean and correctly fitted; clean them only as directed in the manual.

  3. 3

    Keep the air inlet and outlet clear and close windows and doors.

  4. 4

    If the unit displays an error code, note it and the model number before contacting service.

When to call a technician

If cooling does not improve after checking the settings and filters, or if ice, unusual noise or an error code appears, switch the unit off and request a diagnosis.

Do not open the casing or add refrigerant yourself. A leak must be found and repaired before the system is recharged.

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